FAQ For On-line Shoppers

Order Status

If you did not receive an email confirmation of your order please email us at orders@workforwidows.com

While we make every effort to fulfill your order, occasionally certain items may become unavailable without notice. All items are hand made in very small quantities so an item may be depleted. We will notify you via your email confirmation if we are out of stock on an item that you have ordered. Any changes will be removed from your order total and will be reflected on your shipping invoice.

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If you received your order and an item is missing please email us at orders@workforwidows.com

If we have not begun processing your order at our distribution center, we will be able to cancel or modify it. If you modify your order, so long as any newly added items are in stock, we will be able to process the modified order promptly with minimal opportunities for correction or cancellation. Please email us at orders@workforwidows.com if you need assistance determining whether your order can still be cancelled or modified. You must quote you order number and date of order when you email.

Your order is in the process of being fulfilled and shipped as fast as we can get it to you.

Ordering & Payment Options

We are a specialty company and make limited quantities. Not all items that sell out will be re-stocked.

You are able to save items in your shopping bag once you have logged on to the site. However, we do not recommend holding items in your bag for long. We are a specialty organization and once an item sells out, the item will automatically be removed from your bag.

We accept PayPal and the following major credit cards (Visa and MasterCard).

Your credit card will be authorized for the entire amount of the order at the time of purchase. The card will then be charged when the order is shipped. We will send you an email confirmation of your order once you have completed the order.

All orders will be processed within 72 hours and a tracking number will be sent via email.

Returns and Exchanges

  • Work For Widows No Problem 30 Day Return Policy

Returns made within 30 days of purchase are graciously accepted! Merchandise must be unworn and must have the original tags still attached.

Simply email us at orders@workforwidows.com and we will send you a return form. Fill in the return form on the site and mail the product back to us and upon receipt of the product your payment will be refunded.

  • Work For Widows No Problem 60 Day Exchange Policy

Exchange requested within 60 days of purchase are graciously accepted! Merchandise must be unworn and must have the original tags still attached.

Simply email us at orders@workforwidows.com and we will send you an exchange form. Fill in the form and tell us the product you wish to exchange for and mail the product back to us and upon receipt of the product your requested exchange will be mail to you free of charge.  Any adjustment in the payment will be debited or credited to your original payment slip.

Shipping Options, Charges and Privacy

Your shipping address is where you would like your order to be shipped to; your billing address is the same address you used to place an order with your credit card.

Shipping is based on Canada Post calculations unless the order is over $75.00 then shipping is free!

Work For Widows is committed to protecting your supporters’ privacy. We ensure our activities in Canada, the United States and abroad – whether conducted face-to-face, online, by telephone or by mail – are governed by strict ethics and sound privacy practices. All purchases online are done through an SSL-encrypted secure site.

Other aspects of our privacy policy include:

  • All reasonable efforts will be taken to honour all information from an online shopper or prospective shopper not to be contacted for future campaigns.
  • Any information from or about online shopper that is obtained by or on behalf of Work For Widows is to be handled with respect and with confidentiality to the extent allowed by law.
  • All members of the public, including all participating organizations online shopper and prospective online shopper, are held in confidence unless express consent is given in writing.

Simply send us an email with your questions to: orders@workforwidows.com
We will be pleased to respond to you within 24 hours.

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